Terms of service

These terms apply to use of the Ahmoree Marketing Client Portal, an online environment for performance, content planning, strategy, reports, assets, and commercial information.

The service is provided by AHMOREE PRODUCTIONS, trading as Ahmoree Marketing. Separate creative marketing or production assignments may have additional quotations, order confirmations, or general terms. If there is a conflict, the specific written agreement for that assignment takes precedence.

Portal access is intended for invited clients, client users, and authorised administrators. You must keep the information you provide accurate and current and keep your login details confidential.

• do not share your account or login details with unauthorised people;
• report loss, misuse, or suspected unauthorised access immediately;
• use only the client environment to which you were invited; and
• cooperate with reasonable checks needed to keep the portal secure.

Ahmoree Marketing may temporarily restrict access when needed for security, maintenance, overdue payment, misuse, or the end of the client relationship.

You may use the portal only lawfully and for the agreed business purposes. You may not:

• gain unauthorised access to accounts, tenants, systems, or data;
• disrupt, overload, or circumvent the operation of the portal;
• upload malware, harmful code, or material that infringes another person's rights;
• collect or pass on data from the portal outside the purpose of the agreement; or
• copy, reverse-engineer, or misuse the portal, brand assets, or software components, except where mandatory law permits it.

The portal may show or synchronise data from TikTok, Instagram, YouTube, and other platforms. A connection works only when an authorised user has given permission and the relevant authorisation or scope is active.

Social platforms are independent services. Their terms, API limits, availability, and decisions about accounts or content are outside Ahmoree Marketing's control. We are not responsible for changes, outages, or removals by a platform.

Performance data may be delayed, incomplete, or temporarily unavailable. A dashboard, report, or metric is therefore an aid to understanding and not a guarantee of a particular reach, number of views, revenue, or other marketing result.

You retain the rights to content, data, and materials you provide, to the extent those rights belong to you. You grant Ahmoree Marketing limited, non-exclusive permission to host, process, display, and share those materials as needed to provide the agreed service.

You warrant that you are authorised to use and provide the supplied content and data. You remain responsible for the lawfulness of those materials and for obtaining necessary permissions from people or rights holders.

The portal, software, design, brand assets, templates, documentation, and general know-how of Ahmoree Marketing remain the property of AHMOREE PRODUCTIONS or its licensors. Nothing in these terms transfers that ownership to you.

We aim to provide a reliable service but cannot guarantee uninterrupted or error-free availability. Maintenance, security measures, supplier outages, and events outside our control may temporarily restrict access.

We may change, improve, or discontinue parts of the portal. Where a change is material to an ongoing service, we will inform the affected client where reasonably possible.

Prices, subscriptions, work, and delivery arrangements are set out in the quotation, order confirmation, or other written agreement. Using a portal account does not change those commercial arrangements.

If no different payment term has been agreed, payment is due within fourteen days of the invoice date. For late payment, statutory or agreed commercial interest may be charged, together with reasonable collection costs where the law permits.

You may end use according to the arrangements in your agreement. Ahmoree Marketing may suspend or end access for a serious or repeated breach of these terms, a security risk, a legal obligation, or the end of the underlying client relationship.

Access ends after termination. Data is handled according to the privacy policy and applicable agreements or legal retention periods. Provisions about intellectual property, payment, liability, and governing law continue to apply where their nature requires it.

To the extent permitted by law, Ahmoree Marketing is liable only for direct loss that is the immediate result of an attributable failure. We are not liable for indirect loss, consequential loss, lost savings, loss of revenue, or business interruption, except where mandatory law provides otherwise.

A limitation does not apply to loss caused by intent or deliberate recklessness by Ahmoree Marketing's management, or where a limitation is not legally permitted. Specific agreements may supplement these liability provisions.

These terms and the legal relationship with Ahmoree Marketing are governed by Dutch law. The parties will first try to resolve a dispute in good faith. If that does not work, the dispute will be submitted to the competent court in the Netherlands, unless mandatory law designates another court.

Questions about these Terms of Service can be sent to info@ahmoreemarketing.nl. The Dutch text governs if a translation explains something differently.

We may update these terms when the portal, our services, or the law changes. The latest version is published on this page. If a change materially affects an active client relationship, we will notify the client where appropriate before the change or as soon as reasonably possible afterwards.